Terms & Conditions

On this page you can find our general terms & conditions. In order to ensure that both we and our clients are properly equipped to meet the demands of the latest EU personal data regulation (GDPR), we have integrated these demands into our general terms & conditions. We also have a data processor agreement that likewise meets the demands of the GDPR. 

Please do not hesitate to contact us if you have any questions related to our terms and conditions or the GDPR.

Please read these terms and conditions carefully before using this site.

Terms of website use

These terms of use together with the policies, agreements and documents referred to in them provide the terms of use on which you may make use of our website www.clairethedietitian.com (our “site”), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. Claire The Dietitian recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

1.1 If you do not agree to these terms of use, you must not use our site.

Other applicable terms

2.1 These terms of use refer to the following additional terms, which also apply to your use of our site:

2.1.1 Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate;

2.1.2 Our Cookie Policy, which sets out information about the cookies on our site;

2.1.3 Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site you must comply with this acceptable use policy.

Information about us

3.1 The site www.clairethedietitian is registered to and operated by Claire The Dietitian with the registered address 2 The Studio, 22 Bury Fields, Guildford, Surrey, GU24AZ.

Changes to these terms

4.1 The director of Claire The Dietitian may revise these terms of use at any time.

4.2 Please check this page from time to time to take notice of any changes we made, as they are binding on you.

4.3 We have updated our privacy and data policies in line with the general data protection regulation 2016/679.

Changes to our site

5.1 Claire The Dietitian may update the site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

5.2 Claire The Dietitian does not guarantee that the site, or any content on it, will be free from errors or omissions.

Accessing our site

6.1 The site www.clairethedietitian.com is made available free of charge.

6.2 Claire The Dietitian does not guarantee that the site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. Claire The Dietitian may suspend, withdraw, discontinue or change all or any part of the site without notice. Claire The Dietitian will not be liable to you if for any reason the site is unavailable at any time or for any period.

6.3 You are responsible for making all arrangements necessary for you to have access to our site.

6.4 You are also responsible for ensuring that all persons who access the site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

7.1 Claire The Dietitian is the owner or the licensee of all intellectual property rights in the site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

7.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

7.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

7.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

7.5 You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.

7.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

8.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely.

8.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees of our members, whether expressed or implied. Members are responsible for keeping their own profiles up to date.

Limitation of our liability

9.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

9.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

9.3 Claire The Dietitian will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

9.3.1 Use of, or inability to use, our site; or

9.3.2 Use of or reliance on any content displayed on our site.

9.4 If you are a business user, please note that in particular, we will not be liable for:

9.4.1 Loss of profits, sales, business, or revenue;

9.4.2 Business interruption;

9.4.3 Loss of anticipated savings;

9.4.4 Loss of business opportunity, goodwill or reputation; or

9.4.5 Any indirect or consequential loss or damage.

9.5 You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.6 Claire The Dietitian will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

9.7 Claire The Dietitian assumes no responsibility for the content of websites linked on the site. Such links should not be interpreted as endorsement by us of those linked websites. Claire The Dietitian will not be liable for any loss or damage that may arise from your use of them.

9.8 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you.

Viruses

10.1 Claire The Dietitian does not guarantee that the site will be secure or free from bugs or viruses.

10.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

10.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the computer misuse act 1990. Claire The Dietitian will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

11.1 You may link to our site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

11.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

11.3 You must not establish a link to our site without contacting Claire Moore at clairethedietitian@outlook.com.  Our site must not be framed on any other site.

11.5 Claire The Dietitian reserves the right to withdraw linking permission without notice.

11.6 If you wish to make any use of content on our site other than that set out above, please contact Claire Moore at clairethedietitian@outlook.com. 

Product and blog links and resources in our site

12.1 Where our site contains links to other blogs and resources provided by users, these links are provided for your information only.

12.2 Claire The Dietitian has no control over the contents of those sites or resources.

Applicable law

13.1 Of you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You agree that the courts of England have exclusive jurisdiction.

13.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You agree to the exclusive jurisdiction of the courts of England.

13.3 If you are a registered dietitian, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You agree to the exclusive jurisdiction of the courts of England.

Privacy Policy

This privacy policy, as part of the consent form, sets out how Claire The Dietitian uses and protects any personal information that you provide us. 

Claire The Dietitian is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, you can be assured that it will only be used in accordance with this privacy policy. 

This policy is effective as from 14/05/2021. 

Why we collect your data

We collect your personal data because you give us consent to do so, in order to provide our independent nutrition and dietetic services to you. 

What we collect:

We may collect the following information: 

  • Information in relation to this consent form;

  • Further clinical information in relation to reports from other health professionals.

What we do with the information we gather: 

We require this information for the purpose of:

  • Professional clinical record keeping of client information

  • Sharing information with relevant health professionals.

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place encrypted electronic systems and standard operating procedures to safeguard and secure the information we collect. 

Controlling your personal information 

We will not distribute, sell or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. 

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please contact Claire Moore, Data Protection Officer, at this address Claire The Dietitian, 2 The Studio, 22 Bury Fields, Guildford, Surrey GU24AZ. 

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect. 

How you can withdraw and request to be deleted from our files 

If you do not wish us to make use of your Personal Information in this way, please contact Claire, or email clairethedietitian@outlook.com. You have the right to withdraw consent. 

Should you have any queries in relation to General Data Protection Regulation (GDPR) here are the contact details of the Data Controller:
Name: Claire Moore
Email: clairethedietitian@outlook.com

Cookie Policy

This cookie policy sets out how Claire The Dietitian collects and uses cookie tracking and usage data to provide, support, maintain and improve your service and experience.  This policy is effective as from 14/05/2021. 

Cookies

Claire The Dietitian uses cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

  • Session Cookies - used to operate our Service.

  • Preference Cookies - used to remember your preferences and various settings.

  • Security Cookies - used for security purposes.

Usage Data

We may also collect information on how our website is accessed and used (known as 'usage data'). This data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other other diagnostic data

Acceptable Use Policy

On this page you can find our Acceptable Use Policy.  This policy sets out the terms between you and us under which you may access our website www.clairethedietitian.com (our “Site”). This acceptable use policy applies to all users of, and visitors to, our Site. This policy is effective as from 14/05/2021. 

Your use of our Site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

The Site www.clairethedietitian.com is registered to and operated by Claire The Dietitian with the registered address 2 The Studio, 22 Bury Fields, Guildford, Surrey, GU24AZ.

Prohibited Uses

You may only use our Site for lawful purposes.

You may not use our Site:

  • In any way that breaches any applicable local, national or international law or regulation.

  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

  • For the purpose of harming or attempting to harm minors in any way.

  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.

  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree: 

  • Not to reproduce, duplicate, copy or re-sell any part of our Site

  • Not to access without authority, interfere with, damage or disrupt:

    • any part of our Site;

    • any equipment or network on which our Site is stored;

    • any software used in the provision of our Site; or

    • any equipment or network or software owned or used by any third party.

Changes to the Acceptable Use Policy

This acceptable use policy may be revised at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our Site.

Claire The Dietitian is not responsible for any content or information published or links to other websites which may appear on the Website.

The information displayed by Claire The Dietitian on the Website is for information only. It is not intended in any way to be a substitute for medical advice or the advice of any other healthcare professional. Claire The Dietitian shall not be liable or responsible for any decisions taken or outcomes experienced by those visiting the Site in the absence of seeking professional healthcare advice.

You agree that the Website is provided for personal use only.  You agree not to use the Website for commercial purposes..

Claire The Dietitian shall not be liable for any interruption or temporary or otherwise shut down of the website or any omissions, interruptions, suspension or deletion of emails.

Claire The Dietitian does not guarantee the security of any information transmitted over the internet.

If you have any questions, please contact Claire Moore at clairethedietitian@outlook.com